Delete account
Two ways out.
In the app it is quickest. And if you no longer have access, it works from here as well. Both ways lead to the same result — and to the same deadline.
Way 1
In the app
Four steps. Before you confirm, the app lists what disappears — you are not deciding blind.
- Open your Profile and tap the gear at the top right for Settings.
- Right at the bottom, under Log Out, there is Delete account.
- Type the word DELETE into the field. That is the confirmation — you do not need a password for it.
- Then Delete account permanently. You are signed out, and from that moment your profile is no longer visible.
Way 2
Without the app
No access to the device or to your account any more? Then send us a deletion request. We process it within 14 days.
The button sends nothing by itself: it opens your mail program with a prepared
message to loeschung@lingr.online. You see what is in it beforehand —
sending it is up to you.
The deadline
What the confirmation sets off.
-
Right away
Your profile is no longer visible — not in People, not in groups, meetups or events, nowhere. You are signed out. Your phone number, hidden-contacts list and board posts are already deleted.
-
Within 30 days
All data is permanently deleted. Not hidden, but gone.
-
After that
There is nothing left that could be brought back. Not by us either.
You cannot undo it yourself. While the 30 days are running, support can help you — after that, no longer.
The scope
What gets deleted.
The app lists the main points again before you confirm.
- Profile, photos and albums
- Chats and messages — on both sides, so on the other person's side too
- Connections and contact requests
- Your meetups and events, requests, RSVPs and invitations
- Your group memberships — groups you started remain for the others, without your name
- Shares and your social media names
- Board posts, hearts and notifications
- Vouches you received and vouches you gave
- Check-ins at places, meetups and events
- Running and past Safe-Meets — and your role as a trusted contact for others
- Your reports and appeals
- Phone number and hidden-contacts list
- The account itself
Anonymised logs are kept for up to 90 days for troubleshooting — without any personal reference. The details are in the privacy policy.